Frequently Asked Questions
How long does shipping take?
Orders are processed within 4-7 business days (excluding weekends and holidays). Shipping times vary based on location and carrier.
Do you accept returns or exchanges?
Returns are accepted on eligible items within 7 days of delivery. Customers must email us first to receive approval before returning any items.
What if my order arrives damaged or incorrect?
Please contact us within 48 hours of delivery with photos of the issue, and we’ll make it right.
Where do you ship from?
All orders ship from the United States.
Can I cancel or change my order?
Orders may be canceled or changed within 12 hours of purchase. After that time, orders begin processing and cannot be modified.
Are your items handmade or made-to-order?
Many of our items are made-to-order to ensure quality and intentional design. Processing times are listed on each product page.
Do you restock sold-out items?
Some items may restock, while others are limited edition. Follow us on social media or join our email list for restock updates.